SeaWave Announces New Warranty Programs and Enhanced Technical Support Services

[Middletown, RI, USA - October 11, 2006] - SeaWave LLC, a world-wide leader in maritime communications, today announced new warranty programs and enhanced technical support services ensuring their customers receive even greater value for their investment.

Recently introduced SeaWave warranty programs include the Extended Warranty and Advanced Replacement Warranty for Integrator system. Both warranties are available within 12 months of the purchase date. Integrator 3 customers can also take advantage of these new warranties until the end of January 2007.

The SeaWave Extended Warranty covers parts and labor beyond the included first year warranty. The Advanced Replacement Warranty must be purchased in conjunction with an Extended Warranty and provides a replacement unit, sent out upon customer notification of a service issue, in advance of the unit's return to SeaWave's service center. SeaWave customers are encouraged to ask their sales associate or authorized SeaWave dealer for information on both warranty programs.

SeaWave is pleased to announce the appointment of James Rodts as Director of Global Support. Rodts will be responsible for world-wide technical support at SeaWave offices located in North America, Europe and Asia. The SeaWave Global Technical Support team provides extensive industry and product experience, as well as detailed account knowledge, helping to ensure maximum uptime for SeaWave customers.

"SeaWave has seen tremendous growth over the past year," Rodts stated. "To meet the challenge of supporting our customers around the globe we have made several improvements that help ensure rapid response times no matter where in the world our customers are located."

A new phone number for international support has been made available on SeaWave's Web site for their customers. Customers who call this number are automatically forwarded to appropriate support personnel in SeaWave offices in the USA, UK and Singapore. SeaWave has also implemented a new global customer relationship management system, SeaWave Account Management (S.A.M.), which allows support personnel to immediately access account information and service history.

About SeaWave Serving over 2,500 vessels worldwide, SeaWave is a leader in marine communications and remote IT management solutions. Offering fully integrated systems which act as the gateway device between ship and shore, as well as software-only and proprietary value added services, SeaWave has become a trusted name in private industry, government and the commercial maritime community.

SeaWave serves a global customer base with offices and key agents in the United States, United Kingdom, Germany, Norway, Greece and Singapore.

For more information, press only: SeaWave LLC, - 1.401.846.8403 x121

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